PRIVACY NOTICE

Clear about the details.

Split Decision Ventures Ltd, trading as Split Decision, operates I'm Here Now and is the controller of the platform information described in this notice. It is registered in England and Wales under company number 16820678. Its registered office is 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ. This notice covers im-here.now and participating I'm Here Now locations.

Browser storage and privacy requests

We use browser storage for check-in access, security and your current session. “Remember me” is optional and off by default; if you choose it, this phone can retain your check-in access for up to 30 days. Remove your check-in to clear the remembered profile on this browser. The separate device identifier is used for anti-abuse checks, not advertising. We do not use advertising trackers in the supplied site.

To ask for access, correction, deletion or to raise a privacy complaint, email hq@splitdecision.uk or use the privacy request form. We normally respond within one month, subject to identity checks and any lawful extension. We may need the venue and date to locate a check-in; do not send identity documents unless requested through an appropriate secure channel.

Connection, not marketing

Checking in does not subscribe you to a newsletter. We do not use guest check-ins for marketing, sell guest contact details or provide venue owners with a guest mailing list or contact export. Venue staff can see the public room to moderate it, but their dashboard does not disclose guest phone numbers or private requests. Venue owners and visitors must not harvest, scrape or copy check-ins for unsolicited marketing.

An optional social profile link is visible to people viewing your check-in. We cannot prevent every screenshot, copy or off-platform contact. Share only what you are comfortable making visible, and report misuse to hq@splitdecision.uk. Public visibility ends at the daily reset, or when you choose immediate removal. Connection requests may remain for up to seven days; optional remembered details and limited abuse-prevention records can remain for up to 30 days. Storage cleanup can take up to one additional hour.

Referral accounts

If you enter a referral code, the referrer can see your venue name, signup date and reward progress. They cannot see your payment details, email address or guests. Private affiliate administration uses referral, billing-status and hashed signup-connection records to flag possible abuse for human review and maintain payout notes and history. Referrer email addresses are used to send requested sign-in links and administer rewards, not to enrol them in marketing. One-use sign-in links expire after 30 minutes and new dashboard sessions after seven days.

Information we collect

If you enquire, purchase or create a venue, we collect the contact, business and location information you provide. Stripe processes payment and billing information; I'm Here Now does not receive or store your full card number. Netlify processes website forms, hosting logs and serverless requests. Individual location check-ins are covered by the notice displayed at that location. If you join the affiliate programme, we collect your name, email, referral code, tracked purchase milestones and payout status. Referral codes are passed in the current signup link and attached to the purchase. We do not save affiliate tracking identifiers in browser storage.

How we use it

We use the information to answer enquiries, provide and support the service, administer subscriptions, prevent misuse, meet legal and accounting obligations and communicate important service information. We do not sell personal information.

Our lawful bases

We process customer and account information where it is necessary to enter into or perform a contract. We process security, abuse-prevention, service-operation and limited visitor information where necessary for our legitimate interests in providing a short-lived, safe and reliable service, balanced against individual rights. We process records where needed to meet legal obligations. We use consent only where the law specifically requires it, such as for optional marketing or non-essential browser storage.

Retention

General enquiries and location setup records are retained for up to 24 months after the last meaningful contact, unless longer retention is required for an active service, accounting, dispute or legal obligation. Stripe retains transaction records under its own policies. Location check-in data follows the shorter periods stated in the relevant location notice. Affiliate records are retained while the programme is active and for up to 24 months afterwards where needed for payout, accounting, fraud prevention or disputes.

Authorised Split Decision administrators may view currently visible public check-in details across participating locations for service operation, support and moderation. This operational view does not show visitors' WhatsApp numbers.

Service providers and transfers

We use Netlify for hosting and data storage, Stripe for billing and, when configured, Resend for service emails. These providers may process information outside the United Kingdom. Where UK data-protection law treats this as a restricted transfer, we use an applicable adequacy regulation or approved contractual safeguards and supplementary measures where required.

Your choices

Depending on the circumstances, you may ask to access, correct, erase, restrict or receive information we hold, or object to processing. You may withdraw consent where consent is the basis used. These rights are subject to legal limits, identity verification and records we must retain. Submit the form below, identify the relevant location if the request concerns a check-in, or email hq@splitdecision.uk. You may also complain to the UK Information Commissioner's Office or, where applicable, your local data-protection regulator.

Changes

Material updates will appear here. Last updated 18 October 2026.