SERVICE TERMS

Simple service. Clear terms.

These terms apply when a business or organisation purchases I'm Here Now from Split Decision Ventures Ltd, trading as Split Decision. Split Decision Ventures Ltd is registered in England and Wales under company number 16820678, with its registered office at 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ. By purchasing, you confirm that you are acting wholly or mainly for business purposes and are authorised to act for the location.

The service

After successful payment, the service automatically creates a venue address, QR materials and host controls for one location. Split Decision provides hosting and reasonable maintenance while the subscription is active. The customer can update the permitted venue details in its owner dashboard.

Charges and renewal

• Monthly plan: a £99 setup charge plus £25 at checkout, then £25 each month until cancelled.
• Annual plan: £299 at checkout, including setup, renewing yearly until cancelled.

Prices are in pounds sterling (GBP) unless stated otherwise. The amount due, including any applicable tax, is shown before you confirm payment. We do not add a separate card-processing surcharge. Stripe processes payments.

Cancellation and refunds

You may cancel before the next renewal through the Stripe billing portal in the owner dashboard or using the contact method on your Stripe receipt, or by emailing hq@splitdecision.uk from your owner email with your venue name. Cancellation stops future renewal; service continues to the end of the paid billing period. Setup charges are non-refundable once setup work has begun. This does not limit any non-excludable rights under applicable law.

Your responsibilities

You are responsible for supplying authorised branding, keeping host access private, using the service lawfully, providing any venue-specific notices, placing the physical QR only at the location, supervising your premises and staff, maintaining appropriate business and public-liability insurance, and promptly reporting misuse. You must not describe I'm Here Now as an identity check, background check, safety guarantee or endorsement. You must not use I'm Here Now for unlawful discrimination, harassment, sensitive screening, emergency communications or unsolicited marketing.

Visitor content

Profiles and messages are supplied by visitors and are not verified or endorsed by Split Decision. The location remains responsible for its physical premises and interactions occurring there. Split Decision may remove content or suspend access where reasonably necessary for safety, security, non-payment or misuse.

Introductions and third-party dealings

I'm Here Now is a technical introduction service only. Split Decision does not verify identities, qualifications, businesses, offers, claimed physical presence or suitability, and does not conduct background checks. Conversations, meetings, hiring, collaborations, payments, contracts and other dealings between visitors are solely between those visitors. Split Decision is not their agent, adviser, employer, partner, broker or party to any resulting relationship or transaction. Communications that move to WhatsApp or another third-party service are outside our control and are subject to that provider's terms and privacy practices.

Guest information is not a marketing list

Customers and their staff must use guest information only to operate and moderate the current room. You must not scrape, harvest, export, copy or repurpose check-ins for mailing lists, unsolicited marketing, contact databases or sale to others. A check-in or accepted connection is not marketing consent. This restriction also applies to public social links. Misuse may result in suspension or termination of access.

Venue responsibility

The customer controls and remains responsible for its premises, staff, guests, admission decisions, safety procedures and response to incidents. Digital check-in controls reduce casual misuse but do not guarantee that a person is present, truthful, safe or suitable. The customer must not rely on the service in place of ordinary venue security, safeguarding, emergency procedures or its own checks.

Availability and changes

We aim to keep the service available but do not promise uninterrupted or error-free operation. We may make reasonable technical or security changes. If a material change substantially reduces the paid service, we will work with the customer on a practical remedy.

Liability

To the extent permitted by law, Split Decision is not liable for indirect or consequential loss, loss of profit, opportunity or data, visitor conduct, unverified or unlawful visitor content, reliance on a profile or message, harassment, fraud, misconduct, personal or business disputes, off-platform communications, meetings or transactions between visitors, third-party services or events outside reasonable control. Split Decision’s aggregate liability relating to the service is limited to fees paid for the affected location during the preceding 12 months. These restrictions apply only so far as they are fair, reasonable and permitted by law. Nothing excludes or restricts liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability or right that cannot lawfully be excluded or restricted.

Privacy

Our privacy notice explains how service and enquiry information is handled. Each location also displays a visitor-facing privacy notice.

Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. This does not override any mandatory law that cannot lawfully be excluded in the country where a participating location operates.

Changes

We may update these terms for future purchases. Material changes affecting an active subscription will be communicated reasonably. Last updated 18 October 2026. Questions may be sent to hq@splitdecision.uk.